Privacy Policy

When you submit an enquiry through our contact form, we collect:

• Required information: Your name, email address, project type (Website Design & Development, E-commerce Development, Custom Digital Products, or Not Sure Yet), and project details.
• Optional information: Your company or business name, phone number, preferred timeline, and estimated budget.

We do not request payment card details, government identification numbers or sensitive personal information through our contact form. Please avoid including such information in your enquiry.

We use the information you provide to:

• Review and respond to your enquiry.
• Understand your project requirements.
• Communicate with you about potential services, proposals and estimates.

We do not sell or rent your personal information or use contact form submissions for unsolicited marketing campaigns.

We use trusted third-party services to operate and secure our website:

• Resend: Processes and delivers contact form enquiries to our business email inbox.
• Cloudflare Turnstile: Helps protect our contact form from spam and automated abuse by processing verification tokens and relevant technical information.
• Vercel: Hosts our website and processes technical information necessary for hosting, security and service operation.

These providers may process information using infrastructure outside India.

We do not maintain a separate application database of contact form enquiries. However, submitted information is retained in our business email inbox and may also be processed or retained by our service providers.

Our website does not currently use advertising cookies, marketing pixels or third-party analytics tools.

We use Cloudflare Turnstile to protect our contact form. Security-related technologies may process browser information or use essential technical mechanisms to prevent abuse.

If we introduce analytics or other tracking technologies in the future, we will review and update this policy as appropriate.

We retain enquiry correspondence for as long as reasonably necessary to respond to requests, manage business discussions or meet applicable legal obligations.

We use HTTPS to protect information transmitted through our website. We also rely on the security measures provided by our hosting and email service providers.

No method of electronic transmission or storage can guarantee absolute security.

You may contact us to request access to, correction of or deletion of personal information held in relation to your enquiry.

We will review such requests and respond in accordance with applicable legal requirements. Certain information may need to be retained for legitimate business or legal purposes.

For privacy-related requests, email contact@loopmatter.dev.

We may update this Privacy Policy if our services, website technologies or applicable requirements change.

Any revisions will be published on this page with an updated date.